Give Your Marketing Worries To Us.
Good things happen when we get involved.
Marketing Technologies, Analysis, Technical Consulting, and More
This is Our Story.
Three postmasters and two technical guru's from the largest email services in the USA have built what many technical pro's call "the most comprehensive hands-on marketing service ever built." It is called ListWorker, and contrary to the big names in the ESP and online service world, this is a custom shop, where your ideas are brought to life. We don't shoebox you into a product or service, we custom-fit our service to you. That way your marketing, operations, engineering, and management team can get to the data they want without you having to constantly "tweak" the results to present the answers. There is much more to having a successful campaign than just an ESP.
Let's Face It, Your Deliverability Could do Better.
Every marketer knows their deliverability is suffering, it's happening to everyone, everywhere. The spam folder exists for a reason and you don't belong in it. Getting upset at the ISP won't help fix it. Most marketers can't put their finger on exactly what is wrong but they know something is up. Their current ESP or email vendor always says "things are fine on our end" and flips the issue back to you. They all do that because they don't have the expertise to do the deep-dive and fix the real issues.
We Find and Fix the Issues.
Our service has technicians that have access to over 1,621 sites, systems, connected services, blacklists and antispam systems that almost always cause problems. We can quickly tell you what is wrong and how to fix it. If you don't have the technical people to fix the issue, we will do it for you. You see, not only do we help you with the marketing side of your business, but we are also available to help with the technical side such as DNS configuration/management, network/firewall management, etc. All of this is related to marketing so we made sure we cover all the bases.
Service #1: Our Technical Analysis, a Complete End-to-End Review.
Think Everything is Just Fine? Let us Look...
A lot of companies tell us that their marketing operations are perfect. Flawless, in fact. That's great news to hear. But what if we told you that (to date) 100.0% of companies that hire us for analysis are shown things are not perfect, not even close.
We know "the code" We are better than any competing service because we know the secret handshake (and yes, those things really do exist). Many ISP-level blacklists are not even public and if you found them you need an ASN or true ISP-level credentials to establish a dialog with the administrator. This holds true for hundreds of similar blacklist or reputation-based services. Without credentials, and without being considered an ISP (or having ISP-type credentials) your requests for assistance will be routed to /dev/null (nowhere). Our team spent thirty years building relationships, integrations, and monitors to uncover things that most never even dream of finding. There are also hundreds of non-block-related services that have to be checked and monitored around the clock in order to achieve free-flowing deliverability. Checking the public block monitors is nice but that's about 5% of the real world. For example, the IRR is a service that only the big online services like Microsoft, Google, Yahoo/AOL, etc can access. We can too.
We make it easy to understand. We use our 30+ years experience in this field to find the issues that are causing your deliverability or response rates to suffer. Once found, we coach you on what needs to be done to mitigate the problem. (we are available for an extra fee to do the work for you, please inquire if needed). It is usually not difficult to fix the issues once they are found - the trick is to know who to contact, what to say, what to do before contacting them, and what to expect. Some fixes take hours, others take weeks depending on how "dug in" your issues are. In some cases you may have been doing something so bad that the ISPs want you to change your ways before they open the doors and the mail flow again. Either way we will coach you on what to do.
Don't be like Vinny! We often hear things like "Well my cousin Vinny is an IT guru and he can fix all of this" and our response is "good luck with that!" and usually in a week they come back and sign-up. Why? because their cousin was quickly turned away from Google or Microsoft because they didn't know what to say or how to phrase the mitigation request. There is a lot more involved in just filling out a form to get some issues fixed.
This is What We Look For.....
Depending on the package you choose, we test up to 2,600+ items, including, but not limited to....
(PRO TIP: Those "freebie" monitoring services only check about 3 of these.....)
• Examine 800+ blacklisting / blocking services (public and private, including ISP-only services)
• Examine 87 reputation systems (public, private, 3rd party, and scorekeeper systems)
• DNS Configuration, timing, "A" record drop-outs, redundancy tests, alignment, etc.
• SPF examination for breakage (80% of companies have this problem), plus DKIM, DMARC, BIMI analysis on seed tests
• Extensive 47-point content analysis for trap words/phrases, HTML technical accuracy, all links examined to their endpoints, etc
• Header analysis of all messages sent to seeds to spot technical issues (often found)
• Security analysis of your site including light-pen testing (heavy if you allow it), plug-in testing, web server configuration checks, SSL cert analysis, etc,
• Exam of your "neighborhood" (who else is hosted on same server or network) to see if their site/mailings cause "guilt by assocaition" issues)
• Forward testing of content across multiple ISPs to determine SPF and DKIM breakge
• Image analysis and examination on antispam systems such as Barracuda, BitDefender, McAfee, etc. (issues found 65% of the time)
• 24 month "lookback" on reputation and block history with major blacklists and reputation sites (to determine if deeply-rooted blocks may exist)
• Seed tests for "message vanishing" events (huge issue where you don't know if a message is delivered or just deleted by the ISP or online service)
• Classic "BOM" issue with message sends (30% of all message senders seem to have this issue) - we will show how to easily fix.
• Based on our findings, many other automated tests/checks/exams of your messages, site, neighbors, network, historical behavior, etc.
The Price for All of This? Right Within Budget.
There is a pretty good chance you have never done a true end-to-end technology analysis of your marketing campaigns. Even some of the billion dollar companies have never done it, and they are losing millions in missed sales. Now is the time to start. Every marketing department has email delivery issues and almost all of them do not have the time, knowledge, or staff needed to figure out what is wrong. And forget about their vendor, they just don't have the time.
Our three packages help small and large organizations get their marketing back on track.
$595 one-day package. This is for clients that want a quick but in-depth review of their domain and IP reputation along with technical configuration checks. We go all-in with a 530+ item check/evaluation for a 24 hour period to find as many deliverabillty issues as possible. Many clients start out with this package to see how good we are and then move up to one of the more thorough packages below.
$2995 one-week package. This is a more thorough scan because it gives us time to see how your mailings perform along with analyzing 1,630 different data points, blacklists, reputation sites, ISP-only private black/block lists, etc. Plus we check technical configurations to make sure you are operating at peak performance.
$9995 one-month package. This is the "turn over every possible stone" service that many major mailers use. Publishers, retailers, or companies with a high monthly volume of email need to get the very best inboxing possible and this package gives us the time needed to check over 1,621 deliverability items. All of the above package features are included as well as an extensive review of your entire digital marketing operations.
Service #2: The Marketing Solution
If you are done with your current vendor, or just want to test drive a new one, our marketing service is up to bat.
Unlike the big names in ESPs who have a rigid solution you must fit into, we give you flexibility. We built our systems from scratch and left 'outlets' in place to let us plug-in ANY custom feature to fit any special integration need you may have. This is a very big deal. It gives you complete flexibility to have a core ESP service that looks and feels like it's actually YOUR very own service. Even better, if some need for a feature comes up in the future, we will built it for you - absolutely free.
Customization is no different than ordering options for your vehicle. Imagine if every car or truck had the exact same features with no chance of changes. Sure, you could get used to that, but having something that fits you like a glove is what allows you to have exactly what you need.
The best way to understand what our service will do for you is to tell us what you are currently using, what you like, dislike, and wish it had. We will then show you our solution and describe how easily we can add your wish list to your account.
The Important Features.
Free Dedicated IP addresses (we can start with 4 and go up from there), unlimited lists, unlimited accounts, unlimited users, flat-rate pricing (lower than any quality service), 24/7 block and deferral monitoring and mitigation, 24/7 whitelist maintenance, DNS change and availability monitoring, a series system with up to 30 days of messaging in a series, trigger-based events, remote push/pull of data, and.... a group of real live technicians you can speak with to figure out answers to almost any technical issue or question.
Your Data is Yours.
We do not restrict access to your data. Many ESPs give you access to basic information because they are afraid of you leaving their service. We believe the data that you generate (full data on opens, clicks, bounces, complaints, subscribers, unsubscribers) is yours.
We can go on and on but we are certain you get the idea of how different and beneficial we are.
Contact us Today and Start Mailing Tomorrow.
Don't worry, there is no long learning curve or technical hurdle to jump. We will get you up to full operations, fast. On average it takes 24-36 hours to get all the technical configurations in place, set-aside warmed-up servers, and train your team. Heck, we've even had some customers start mailing within 6 hours. It all depends on what you want to do - but we'll get you flying fast.
Important: Not Everyone Can Join.
Many companies have been sending completely unsolicited emails, ignoring or mishandling complaints, and basically don't care about their recipients. That is about 15% of the email marketing world today. We will review your company practices before we decide if we will take you on as a client. If we find the ISP community is furious at your behavior, we will politely say no thank you. Some mailers can not be helped because of the damage they have done to their reputation. Once it reaches a tipping point and the ISPs start to block everything they send - the game is over and help will be hard to find.
Even if you have been sending spam for years and have "seen the light" and want to do things professionally now, help will be hard to find.
Let's Talk!
You have questions - we have answers.
Please use the following contact addresses:
sales@listworker.com for questions about the services we offer including sales or account set-up.
support@listworker.com for technical support questions of all kinds.
abuse@listworker.com for issues with email including routing, complaints or misconfigured mail.
partners@listworker.com for partner or affiliate setup or operational questions with our referral program.
If you do not have access to email, please call us:
(646) 480-7890
This is an AI-based call system which will route your info to the right department.
We will promptly respond to all questions and inquiries.